Skyline IT Support Team

Are you Professional, Dedicated, Hardworking, and Fun? Join our Team!

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kyline IT Services is headquartered in downtown San Diego, California where since 1999 our core business is providing exceptional IT services which includes IT consulting, managed IT services, helpdesk and IT support to regional businesses as well as national and international organizations.  We have a great company culture that invests in the growth of our employees while encouraging a healthy work-life balance.

Our firm offers competitive wages plus bonuses, educational incentives, health and dental insurance, PTO, and a very enjoyable, friendly work environment.

Equal Opportunity Employer

Skyline IT Services supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

COVID-19

Our company is fully vaccinated in support of our broad and diverse client and employee base.  We continue to take seriously and follow the state of California and San Diego county health guidance. PPE is provided for all employees.

What Does The Recruitment Process Look Like?

1. Phone Interview

The first step along the road to a coveted job at Skyline IT Services is a brief phone interview where a representative will validate information submitted and request any missing information.

2. First Interview

In person interviews are conducted either by video conference or at our office.  A formal application will be collected and the interview will be completed by a team of personnel relative to the position being applied for.

3. Testing

During the first interview various test will be administered depending on the position that is being applied for.  Typical test can be, Aptitude, technical skills, typing, business application competency.

4. Offer

Once Skyline IT Services has validated all information collected and any background checks (if required) are completed, then you’ll receive an official offer letter if you are fit for the job!

Open IT Careers

We are currently looking for an Entry Level Helpdesk Technician to work from our downtown San Diego office as an addition to our growing IT service team. Ideal candidate will have at least 1 year of desktop support and a solid foundation and experience troubleshooting and maintaining personal computers. Candidate must be familiar with Microsoft platforms and applications, Apple OS, and have a working knowledge of common PC and network hardware. Candidate needs to be a “people person” and able to communicate with business owners and non-technical users. Candidate must also be detail-oriented.

Our firm offers competitive wages plus bonuses, educational incentives, health insurance and a very enjoyable, friendly work environment.
Entry Level Technician is responsible for:

  • Troubleshoot common PC hardware issues
  • Assist procurement department in creating quotes for equipment
  • Assemble computers using components and loading software
  • Work in team environment and be able to take direction
  • Field incoming requests via phone calls or email submissions from clients
  • Provide remote helpdesk support to our clients
  • Record and track all customer requests and interactions in CRMS
  • Diagnose and collect relevant data for troubleshooting
  • Document solutions / maintain documentation

Requirements:

  • A+ or Network+ Certification
  • Driver’s license
  • Reliable transportation

Skyline IT Service is currently looking for a Field Technician to add to our team.  The ideal candidate will have at least 7 years of IT support and consulting experience supporting multiple small to medium-sized businesses.  Candidate must be competent with Microsoft Server (2016 – 2019), Microsoft platforms and applications, Apple OS, common server and network hardware (managed switches and firewalls), some experience with virtualization (VMware / Hyper-V) iSCSI / SANs and a strong background in cloud services and platforms like Azure and AWS. Candidate needs to be a “people person” and able to communicate with business owners and non-technical users.

Field Technician is responsible for:

  •  New client opportunity network assessments
  •  Project management of client IT projects
  • Managing client IT requirements and future technology growth
  • Work in team environment as a leader and delegate tasks when needed
  • Field incoming requests via phone calls or email submissions from clients
  • Provide remote and onsite support of client IT infrastructure and end-users
  • Record and track all customer requests and interactions in CRMS
  • Diagnose and collect relevant data for troubleshooting
  • Document solutions / maintain documentation

Requirements:

Microsoft O365 / Azure or G Suite / AWS Certified
Apple Certified (a plus)
Driver’s license
Reliable transportation

We are currently looking for a Senior Field Technician III to add to our team. The ideal candidate will have at least 10 years of IT support and infrastructure experience. Candidate must be competent with Microsoft platforms and applications, Apple OS, Virtualization (VMware / Hyper-V), cloud services and platforms like Azure and AWS, iSCSI / SANs and common network hardware. Candidate needs to be a “people person” and able to communicate with business owners and non-technical users.

Our firm offers competitive wages plus bonuses, educational incentives, health insurance, and a very enjoyable, friendly work environment.
Senior Field Technician is responsible for:

  • New client opportunity network assessments
  • Project management of client IT projects
  • Managing client IT requirements and future technology growth
  • Work in team environment as a leader and delegate tasks when needed
  • Field incoming requests via phone calls or email submissions from clients
  • Provide remote and onsite support of client IT infrastructure and end-users
  • Record and track all customer requests and interactions in CRMS
  • Diagnose and collect relevant data for troubleshooting
  • Document solutions / maintain documentation

Requirements:

  • Microsoft Certified
  • Apple Certified
  • Azure or AWS Certified
  • Driver’s license
  • Reliable transportation

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