The History Behind Our IT Firm
n 1999 founder and CEO, Christopher Shaw, started Skyline IT Services with one goal in mind, “provide excellent IT service to businesses in the San Diego area with exceptional customer service.” This desire was born out of many years in corporate enterprise IT departments where customer service and end-user relations were rarely a consideration. It was this opportunity for change that drove Mr. Shaw’s passion to develop a company built on a better model. Today, Skyline IT Services has clients both nationally and internationally and this success is reflected in the quality employees and the extremely high retention of clients.
Skyline IT Services is a San Diego-based Technology Solution Provider, delivering a comprehensive suite of IT support services to small and medium-sized businesses throughout Southern California.
With Skyline as your trusted technology partner, you can take advantage of the benefits of having predictable IT costs, proactive services, and support when you need it most. We are committed to providing:
- Experienced technicians
- Reliable partner you can trust
- Commitment to service
- Bi-lingual support from a team who cares about your business
Our Vision
To bring enterprise class IT at affordable-rates to small and medium-sized businesses.
Our Mission
At Skyline IT Services our mission is to provide an exceptional experience for clients, employees and business partners while providing extraordinary IT support for our clients’ information systems using best practices and procedures at competitive rates. Our services will always be delivered by our professional and courteous technical support staff with a commitment to serving our customers’ business needs.
Our Community
Skyline IT Services is committed to giving back to the community in which we work and live. Skyline participates in local charitable functions and outreach programs in an effort to give back to our neighbors in need. In addition to our official ventures, we strongly support and encourage our staff in their own charitable endeavors.
Our Core Values
Passion For Technology – Technology is our passion, finding ways to leverage it for a better business experience gets us out of bed in the morning.
Earn Your Trust – Your business uptime and valuable data is in our hands. We’re not going to ask for your trust, we’re going to earn it.
Work-Life Balance – We work hard so we can play hard. But this life is a journey and we must know when to take a break and hit the reset button.
We Are One Team – Together we are strong and diversity makes us great. When we share our knowledge, support and encourage each other, nothing can stop us from success.
What Our Clients Say
We are a local business with global sales and Skyline IT Services’ support ensured our team is setup to work remotely during COVID-19. Skyline’s help desk is quick to respond to all our needs whether it be additional services or problem fixes. Skyline works closely with our company recommending new products to ensure our business is able to successfully operate in the these changing times. We give them a high recommendation.
Skyline IT Services is the best! We work with Andy and Guillermo and they are awesome! They are knowledgeable, reliable and professional. I manage the San Diego branch of a biotech company and we have a wide assortment of needs – from computer trouble shooting, scanning and printer issues, network connectivity and setting up work stations for new employees. Big or small, they can handle anything and they do so with the best customer service. I highly recommend Skyline IT Services.
We have been using Skyline IT Services for several years to provide desktop support to our ~100employees, assist with projects that require additional people power, and to provide expertise on projects when our small IT staff requires. We have been consistently impressed with the staff at Skyline from their Accounting/Admin through to all the engineers and the owner, Christopher. Skyline is prompt with service requests, follows through on commitments, provides after hours support when needed and delivers the service you would expect from a small business while providing enterprise quality support. For our organization, it makes more sense to use Skyline, rather than hire on another full time employee, and we are continuously rewarded for this decision. I highly recommend using Skyline for your IT needs for small, medium or large organizations.
Your staff has always been your strength, supporting your company in so many ways. Experience with technical issues! Service and support so very fast 24/7! Courtesy and caring in every conversation!
Our business has been working with Skyline for many years now and we couldn’t be more happy. Anytime we have an issue they are responsive, professional and get it resolved quickly. We highly recommend them.
Andy from Skyline is fast and efficient and doesn’t waste my time. Straight to the task without the obligatory endless barrage of scripted questions. Skyline IT is most definitely in line with how we like to do business. Local. Fast. Efficient. Winning!
In addition to their technical expertise, their technical staff is very personable and eager to help. I can’t remember a time they weren’t able to figure something out and make it work. I would highly recommend Skyline IT Services as an Information Technology outsourcing partner for any firm, any size.
We have been using Skyline IT Services for years. When we had to close our office due to the Coronavirus pandemic, The Skyline team were there for us. They quickly helped us move our entire operation to a private cloud solution so we can work from anywhere.
Thank you Christopher and James for your excellent service and dedication to blindsgalore. From 2003 to now is 18 years a client…
Responsive, capable IT services for small and medium-sized businesses. They take care of the technology so I can run my business. They helped me and my employee get set up to work from home during the coronavirus pandemic. I highly recommend them!
Skyline has been phenomenal! Very attentive, responsive , and outstanding! We can’t say enough good things about this group… we have worked with them now for at least 6 years and I’m still very much impressed with their diligence, advanced knowledge , and always ahead of the curve. If you are considering this team… don’t hesitate… best decision we’ve ever made in regards to IT work